ONE CHOICE. EVERY SOLUTION.
ABOUT MEHi, I’m Taylor Smith, a skilled Senior Level Virtual Assistant and Operational Efficiency Consultant with over a decade of experience supporting executives, healthcare-focused organizations, and academic environments through efficient, reliable, and strategic administrative solutions. My goals are to help busy professionals and growing businesses streamline operations, improve workflows, and build systems that support long-term success.
I hold Lean Six Sigma Yellow and Green Belt certifications through Johns Hopkins University Carey Executive Business Education, a Human Resource Management Certificate through Community College of Baltimore County, and I am currently pursuing my Associate’s Degree in Business Management. My background in process improvement, operations, and organizational support allows me to approach every client engagement with a strategic mindset identifying inefficiencies, reducing waste, and implementing solutions that create measurable results.
In addition to virtual assistance, I provide consulting support focused on operational efficiency, business organization, and administrative systems. I work with clients to assess their current processes, identify gaps, and implement streamlined workflows that save time, reduce errors, and improve overall productivity.
As a Virtual Assistant & Consultant, I specialize in:
Business operations consulting and administrative system setup
Document preparation, reporting, and professional client communications
Process improvement, workflow optimization, and HR support
Executive and calendar management
CRM and data management (Salesforce, EPIC, Excel, SharePoint)
Healthcare and insurance administration (scheduling, verifications, prior authorizations)
What sets me apart is my process-driven approach and adaptability. I don’t just complete tasks I create structured systems that allow businesses to operate more efficiently and scale with confidence. My goal is to be a trusted partner who brings clarity, organization, and strategic support to your operations.
If you’re looking for a Virtual Assistant and Consultant who combines professionalism, efficiency, and thoughtful problem-solving, I’d be honored to support your business.
OUR MISSION
To provide efficient, affordable, and professional administrative and consulting services that simplify business operations and help entrepreneurs focus on growth.
“Strong businesses aren’t built on hustle alone — they’re built on systems. My role is to create the structure that allows leaders to focus, scale, and succeed.”
- Taylor Smith, Founder of Main Choice Business Solutions